Frequently Asked Questions

Your driver will be waiting for you in the arrivals hall holding a sign with your name or the identification you specify.

If you arrive through the VIP lounge, please let us know and we will coordinate accordingly.

We monitor flights in real time. If your flight is delayed, we will wait for you once it lands.

We recommend keeping our contact phone handy to call or send a WhatsApp or SMS (+598 99589105). The airport offers free WiFi if needed.

Our vehicles include new Toyota sedans (executive cars) for up to 4 passengers, and Hyundai Staria executive minibuses for up to 7 passengers with luggage or 10 passengers without luggage for tours.

We can provide a driver who speaks your preferred language: English, Portuguese, German, or Italian.

For your convenience and security, payment is made once the service is completed.

We accept cash payments at the current exchange rate in:

• US Dollars (USD)
• Euros (EUR)
• Brazilian Reais (BRL)
• Argentine Pesos (ARS)
• Uruguayan Pesos (UYU)

All our vehicles are equipped with appropriate safety features (GPS, security window films, and other equipment according to the vehicle model).

They also have certified tourism transport insurance as required by city authorities, the Ministry of Tourism, and the Ministry of Transport.

You can book well in advance or up to 1 hour before the service, depending on vehicle availability.

You can cancel at any time at no additional cost.

To help us optimize our service, we kindly ask that you notify us as soon as possible.